Whether you're interested in the smaller business community, are planning to start a business or have an existing business, we have a package for you.
Our most popular package is FSB Business Essentials which includes a whole range of benefits and products designed to make your business fly
A suite of legal benefits including a dedicated helpline, bundled insurance products and a range of online information to keep your business safe. Plus a whole range of negotiated benefits to help save you money and win business.
Our Business Creation package is designed to make starting a business simpler, allowing you time to focus on what's important - making it a success.
Specialist company formation benefits, access to FSB networking, business banking and a range of products to help get you setup in business.
Joining FSB Connect is free and is a great way to be part of the FSB Community and have your voice heard.
You'll be able to access specialist networking events with like-minded members of the community and have your say in our Big Voice survey panel.
Whatever your circumstances, we have a package to suit you and your business. Click the button below to see which benefits are included in each package and start your FSB journey.
'Within a few weeks of joining we'd taken advantage of FSB’s Online Legal Documents. We started a graduate programme and access to these documents gave us an understanding of the legal side, and has helped us to create a number of processes and procedures.'
'When we first took on a member of staff, we used the online legal document template library. FSB does more important stuff than you think it does, there are lots of member benefits, probably more than we actually use.'
'Having somebody like FSB behind you is fantastic. There is a whole team behind the organisations, whatever is required: support, advice, finance, you know that you’re not alone, you’ve got FSB.'
We represent a diverse range of businesses from retailers to marketing agencies and just about everything in between. Take a look at more member stories and see how we could help your business fly.
More Member Stories
We offer three packages to suit your business needs. Joining FSB Connect is free, our Business Essentials package starts at £172.50 in the first year and our specialist Business Creation package has an introductory price of £99 in the first year.
In business, as in life, we all make mistakes, but it’s important to learn from anything that is not 100 per cent successful.
There could be a whole range of solutions to problems but the key is that you, as the owner or manager of the system, learn the lessons and take appropriate action.
The following five ways will help you to learn from your business and avoid repeating the same mistakes:
To grow efficiently and scale your business, you must work out exactly what makes your business work and document the method. This includes having a clearly defined process that logs all issues (however big or small), and solves them. By noting these down, you can focus on striking them off, learning from each one, improving on it, and removing any barriers to growth.
Once you have a process and system for logging your issues, you need to identify the person who is accountable for each one, and the date they will be solved by. It’s important to ensure that everything and everyone who needs to be involved understands their role, and the goal. A set of progressive leadership behaviours must be agreed and adhered to.
Set the questions you want to ask your business and put measures in place to track progress against your defined processes and alert you to potential problems well before the alarms go off. We come across too many business owners who expect their business to magically change. They know their sales have plummeted for the third consecutive month, or that their star member is less willing than they were six months ago. But they don’t know why.
Consider the following: why did you lose that contract? How do your staff really feel? How many of your clients are fans? Asking questions that are most important to your business on a regular basis and introducing simple tools and measures such as the Net Promoter Score will mean you are constantly learning and evolving and not making the same mistakes repeatedly. To achieve this the business needs to follow the next step.
Give the tools, and get out of the way. This will only happen if you have created the right culture and environment in your business. Those businesses that we work with who have successfully achieved this are constantly learning and refining because their teams have the will and the attitude to give and receive constructive feedback.
In some ways, they celebrate mistakes. These business owners aren’t constantly mopping the floor because of a leaky roof; they’ve mended the roof and moved onto the next challenge. If you don’t set the right environment then every decision you make will be an emotional one, based on short-sighted information at hand (at best).
Now you have set the right environment, you’re asking your business the right questions and you’ve got systems and processes in place, you need to embed a routine into your business. Having regular, structured meetings (same day, time, agenda) to capture, review and tick off issues allows you to constantly learn from your business. It’s important to remember that these types of meetings are problem-solving meetings.
FSB Financial Healthcheck has been providing unbiased, independent sound advice on personal and corporate finance for over 20 years.
National Federation of Self Employed & Small Businesses LimitedSir Frank Whittle Way / Blackpool / FY4 2FE. National Federation of Self Employed & Small Businesses Limited (FSB) is registered in England, number 1263540