Event details
Do you work in or supply the hospitality sector? If so, then why not come and join us for our new networking group just for you!
This group will meet quarterly and discuss the topics important to you and your business. You will have the opportunity to share your thoughts and ideas, and your views will then be fed back to FSB’s Policy Team to help inform our national and local work to represent you. This will also be a great opportunity to make and cement relationships with other business owners in your sector.
Host Details
Sam Holliday will be hosting this session.
Sam has been a Development Manager for Federation of Small Businesses (FSB) for more than 10 years. He covers the Bristol, Gloucestershire, South Gloucestershire and Bath areas as well as working as part of the wider South West FSB region.
He has always had a keen interest in the hospitality sector and sits on the Gloucestershire Retail and Hospitality group and deals with a lot of people who run businesses in the sector.
Prior to joining FSB, Sam was a newspaper editor originally in his hometown Tamworth in Staffordshire, before moving to the South West in 2005 where he headed up the Bath Chronicle newspaper series, which gave him a real insight into the hospitality and tourism sector in one of the most visited cities in the UK.
This event is a great opportunity to gather views from those currently running small businesses in that sector so that they can be fed back to FSB’s Policy Team.
Guest Speaker
Rachel Barber is a public speaker, trainer, and consultant. Through her personal and professional expertise of hearing loss and other disabilities, she raises awareness of the barriers that disabled people face in the workplace and in leisure spaces, and vitally, how to remove these barriers.
Rachel has recently begun supporting the hospitality sector in recruiting and retaining loyal customers and employees, helping hotels, restaurants, and museums to maximise the "Purple Pound" to its full potential.
What To Expect
FACT: The “Purple Pound”, which represents the estimated amount of money the UK economy loses due to the exclusion of customers and employees, amounts to a staggering £274 billion a year, with at least £15.7 billion lost within the hospitality sector alone.
Join us this month to discuss the basic barriers to the hospitality industry in relation to accessibility, specifically for hearing impairments, and how these barriers can make customers feel isolated and therefore reluctant to visit hospitality outlets. Discuss simple solutions that businesses can implement to make their services more accessible, therefore minimising the risk of lost custom and expanding your customer base.
Whether you are new to networking or looking for something more related to your work, both FSB members and non-members are welcome.
We look forward to seeing you!
Due to the very specific nature of this group we ask business owners from other sectors to join our more general networking events instead.
Event contact
For general enquiries regarding the event, please telephone our dedicated events helpline 01253 336028 or email [email protected]
