We’ve partnered with The Good Business Foundation to adapt the Good Business Charter accreditation and make it accessible for small businesses with less than 50 employees. This streamlined version of the GBC allows smaller firms to stand out from the crowd and lead the way on a range of important issues, from ethical employment practices to prompt payments.
Founded by Julian Richer, founder of Richer Sounds, the UK’s hi-fi retailer, the Good Business Charter is an independent not-for-profit organisation with a mission to encourage and recognise responsible business practices. To sign up to the charter, a business must meet, or be working towards meeting, the ten components of the charter.
Being part of the Good Business Charter demonstrates a clear message to current and potential customers that your business is committed to operating responsibly and treating staff with respect and fairness. With accreditation, you're part of a bigger movement to change business for the better.
What makes up the Good Business Charter?
In order to join the GBC a business must meet the criteria below
Pay the living wage
Do you currently pay your directly employed staff the real living wage as defined by the Living Wage Foundation and currently pay or have plans in place to work toward paying your regularly contracted employees the real living wage?
Fairer hours and contracts
Do you only offer or use zero or minimal hours contracts when it is mutually beneficial and accepted by both you and the employee?
Employee well-being
Do you actively support and encourage employee well-being treating those with legitimate sickness in a fair and respectful manner and promote access to impartial support and advice for employees with physical and mental health needs (this can include signposting to NHS services or charities)?
Employee representation
Is there a way where every employee can make suggestions or raise issues with senior management? (If you recognise a trade union, do you commit to regular engagement?)
Diversity and Inclusion
Do you put robust measures in place to encourage diversity at key stages of recruitment, selection and retention of employees? And have you put in place robust measures to prevent harassment or victimisation in the workplace with access to independent third-party support if necessary?
Environmental responsibility
Do you encourage the development of good environmental and net zero carbon practices as an organisation and by your employees, suppliers and customers, seeking to minimise your impact and commit to improve it, depending on the size, sector and relevance of your organisation?
Pay Fair Tax
Do you commit to pay your taxes where applicable, only use tax allowances for the purpose intended, and be transparent in your relationship with HMRC, providing all relevant information and to cooperate in resolving any disputes?
Commitment to customers
Do you have a clear commitment to customers and prioritise addressing and learning from customer feedback, seeking to put negative issues right?
Ethical Sourcing
Do you commit to ethical sourcing of anything you purchase – such as by applying standards set out in the Ethical Trading Initiative Base Code where relevant?
Prompt payment to suppliers
Are you committed to paying your suppliers promptly, and within at least 30 days?
Real people, real stories
How your FSB membership can help
If you're looking to achieve Good Business Charter certification your FSB membership can give you advice, guidance and support to meet the criteria.
Employment Advice
Our Employment Protection Scheme offers advice and guidance on all aspects of staff management. Whether it's the living wage or zero hours contracts, we've got you covered.
Small business resources
We've got guides, blogs and webinars to help you build your business skills. Covering a wide range of subjects from the latest news to how to guides you're sure to find something useful.
Online Legal and Business Hub
24/7/365 access to a library of over 1,500 fully compliant legal documents and business guides. Always up to date and available whenever you need them.