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Having a robust set of digital tools and processes can help you not only win more new business but keep existing customers happier and more likely to keep coming back, whilst giving you more time to run your business.
In this webinar we aim to show how digital transformation through CRM can assist you to sell, provide service, market, collaborate, know your customers, and build apps all on a single platform.
We will help to:
- Demystify the jargon
- Give you a clear understanding of what a CRM is and why you should have one so you do not get left behind
- Offer clear, simple guidance on how you can get started and choose the right system
Speakers:
Damien Devlin - Senior Regional VP, StartUps UK, Salesforce
Damien Devlin is the Regional Vice President for Start-Ups at Salesforce UK. Damien has spent 5 of the last 12 years at Salesforce leading Sales teams and has 14+ years experience working in the cloud platform space. Prior to this, Damien spent 7 years growing a number of businesses in the broader media-comms and public affairs space.
Paul Battisson, COO, Salesforce MVP
Paul Battisson has been helping organisations succeed in the cloud for 15+ years. A published author, Paul is the Chief Operating Officer of Cloud Galacticos, a leading UK Salesforce Consultancy. A renowned speaker, Paul also runs CloudBites TV and the CloudBites TV YouTube Channel.