Responding to Royal Mail’s response to the Ofcom consultation, Federation of Small Businesses Policy Chair Tina McKenzie, said:
“Taking the axe to daily deliveries for second class would be a drastic cut which would hit the many small businesses which rely on it, and will in all probability leave some with no choice but to fork out for first class.
“However, Royal Mail’s concession to retain a six-day-a-week service for first class letters is a good step in the right direction, compared to its original dire proposal – voiced via Ofcom - to torpedo daily deliveries altogether. The Government rightfully said it was committed to keeping the six-day service as it is, and that is something that would have required legislation to change.
“We do recognise that savings need to be made, therefore the idea that bulk business mail, like bills and statements, will arrive within three working days instead of two is a difficult but sensible way to make savings without causing an enormous amount of disruption.
“It’s good that Royal Mail has listened to us on some parts of its consultation response. We hope that Ofcom will reflect on the detrimental impact of diminishing six-day-a-week deliveries, and remind itself that its role is to protect consumers rather than be a cheerleader for service cuts by an organisation it’s supposed to regulate.”
Media contact
About FSB
As the UK’s largest business support group, FSB is the voice of the UK’s small businesses and the self-employed. Established over 40 years ago to help its members succeed in business, FSB is a non-profit making and non-party political organisation that’s led by its members, for its members. As the UK’s leading business campaigner, FSB is focused on delivering change which supports smaller businesses to grow and succeed.
FSB offers members a wide range of vital business services, including access to finance, business banking, legal advice and support along with a powerful voice in Government. Each year FSB also runs the UK’s Celebrating Small Business Awards. More information is available at www.fsb.org.uk. You can follow us on twitter @fsb_policy and on Instagram @fsb_uk.